What is the best method for an enquiry for support?

You may choose between one of two methods:
The first is to go to www.SeychellesEFT.sc and visit the Enquiries & Complaints page corresponding to your bank. There you may write all the details of your enquiry or complaint and your bank customer care will get back to you with a solution or an answer to your email or by calling you up.
CBS to decide: The second approach can be used for more urgent cases, which is to call up your bank’s hotline or customer care.